International shipping opens the door to new suppliers, customers, and markets. However, it also introduces layers of regulatory, financial, and operational complexity. At IFS, we work with UK businesses every day to prevent costly shipping errors that lead to delays, compliance issues, and damaged customer relationships.
Below are the most common international shipping mistakes, and how they can be avoided with the right processes and logistics partner.
1. Incomplete or Inaccurate Documentation
Documentation errors are one of the leading causes of shipment delays and customs inspections. Incorrect or missing information on commercial invoices, packing lists, or transport documents can result in cargo being held, returned, or fined.
How to avoid it:
Ensure all shipping documents are fully completed, consistent, and verified before departure. A freight forwarder such as IFS manages documentation preparation and review, reducing the risk of discrepancies that disrupt clearance.
2. Using Incorrect Commodity (HS) Codes
HS codes determine duty rates, import restrictions, and reporting requirements. Using the wrong code can lead to overpaid duties, border delays, or compliance investigations.
How to avoid it:
Work with customs specialists who understand product classification and tariff structures. IFS supports businesses with accurate classification and ongoing compliance guidance.
3. Misunderstanding Incoterms and Commercial Responsibilities
Incoterms define who is responsible for transport, insurance, customs clearance, and risk. Misapplying them can result in unexpected charges, uninsured shipments, or legal disputes.
How to avoid it:
Confirm Incoterms at the quoting and contract stage and ensure they align across sales agreements, invoices, and shipping documents.
4. Submitting Incorrect Customs Declarations
Incorrect shipment values, origin statements, or incomplete declarations are a common cause of border rejections and inspections.
How to avoid it:
Use a freight forwarder with in-house customs brokerage capabilities. IFS prepares and submits customs entries electronically, ensuring accuracy and alignment with supporting documentation.
5. Underestimating Total Shipping Costs
Many businesses focus only on freight rates, overlooking duties, VAT, port charges, storage, insurance, and documentation fees. This results in unexpected costs and reduced profit margins.
How to avoid it:
Request total landed cost estimates and clear breakdowns of charges. IFS provides transparent quotations that allow businesses to forecast logistics costs accurately.
6. Inadequate Packaging for International Transport
International freight passes through multiple handling points and transport modes. Inadequate packaging increases the risk of damage, loss, and insurance claims.
How to avoid it:
Use export-grade packaging suitable for stacking, vibration, moisture exposure, and long-distance movement.
7. Not Understanding Destination Country Regulations
Every country has its own import controls, labelling requirements, licensing rules, and prohibited goods lists. Failure to comply can result in shipments being delayed, seized, or destroyed.
How to avoid it:
Work with a freight forwarder that monitors international regulatory requirements and works with global partners. IFS supports clients with destination-specific compliance checks.
8. Failing to Insure Shipments Properly
Standard carrier liability is limited and often does not cover the full value of goods. Many businesses only discover this after a loss has occurred.
How to avoid it:
Arrange appropriate cargo insurance based on the true value and risk profile of your goods. IFS advice on insurance solutions that protect shipments throughout the transport chain.
9. Lack of Tracking and Communication
Poor shipment visibility leads to missed delivery commitments, inventory problems, and damaged customer trust.
How to avoid it:
Use a logistics partner that provides tracking updates and proactive communication. IFS keeps customers informed from collection to final delivery.
Conclusion
Most international shipping problems are not caused by transport itself, but by preventable errors in preparation, compliance, and communication. For UK businesses, avoiding these mistakes depends on accurate documentation, informed decision-making, and professional logistics support.
IFS Global Logistics helps businesses eliminate these risks through integrated freight forwarding, customs brokerage, warehousing, and technology-driven visibility. With the right partner, international shipping becomes a controlled, compliant, and scalable part of business growth.